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Building a communication layer into project planning

A project plan isn’t complete without a plan for communication.

How to spot a team with broken feedback loops

When feedback doesn’t move, neither does the work.

What staff say when they don’t know what’s expected

You can hear uncertainty long before you see its effects.

Communication as culture’s first draft

Every message is a small preview of the culture people will come to expect.

Making the weekly update worth reading

A weekly update only works when people see value in opening it.

When overcommunication becomes noise

When everything is important, nothing is important.

The hidden impact of leader silence during change

Silence from leaders during change doesn’t calm uncertainty, it amplifies it.

How communication debt builds and what it costs

When communication lags behind the work, confusion starts earning interest.

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