Better banking begins with better communication.

I teach bank and credit union leaders how to fix their broken internal, leadership and team communications. After nearly a decade of leading comms teams in financial institutions, I've seen the patterns and the small shifts that change how people hear, respond, and trust.

Every M/W/F, I share those lessons in my blog, and sometimes, in longer articles. Once a week, I send a newsletter with the week's top takeaways. Always short, thoughtful, and built to stick; it's packed with insights that carry weight, that you’ll actually use, and maybe even forward to your boss.